Last updated: August 18, 2026. This page explains how ExamCrack AI collects, uses, and protects your data, and the terms that govern your use of the platform.
Effective date: August 18, 2026
ExamCrack AI ("we", "our", "the platform") provides AI-powered online examination services to organizations and their candidates. This Privacy Policy describes what information we collect, why we collect it, how it is used, and the choices available to you.
We process personal data in line with the Digital Personal Data Protection Act, 2023 (DPDP Act) of India. Where processing is based on consent - in particular, webcam and microphone recording during proctored exams - we obtain your explicit, informed consent before recording begins. You may withdraw consent at any time; withdrawing consent during a proctored exam may invalidate that attempt for integrity reasons, which will be communicated to you at the time.
We do not sell personal data. We share information only:
Under the DPDP Act, you have rights to access, correct, and request erasure of your personal data, subject to reasonable exceptions. To exercise these rights, contact your organization's administrator (for workspace data) or write to us at support@jkey.in.
The platform is intended for professional and educational assessment. It is not directed at children below the age of 18. Organizations are responsible for ensuring they have appropriate consent for any candidates they onboard.
We may update this policy from time to time. Material changes will be reflected by updating the effective date above and, where significant, by notifying registered users.
Questions about this policy or your data? Email support@jkey.in.
Effective date: August 18, 2026
By accessing or using ExamCrack AI, you agree to these Terms of Service. If you use the platform on behalf of an organization, you represent that you have authority to bind that organization.
Organizations receive isolated workspaces. Administrators control their workspace: inviting members, creating exams, configuring branding, and managing candidates. Administrators are responsible for compliance with applicable laws in their use of the platform, including obtaining candidate consents for proctoring.
You agree not to:
Exams may include proctoring that records webcam video, microphone audio, and session activity. You will be asked for explicit consent before any recording starts. By taking a proctored exam, you agree that recording and integrity monitoring are necessary for the legitimate purpose of preventing misconduct. Attempts where consent is withdrawn or recording is unavailable may be flagged or invalidated, as communicated at the time of the exam.
Exams may include questions generated by AI models. While we work to maintain quality and accuracy, AI-generated content may occasionally contain errors. Review exam content before high-stakes use, and rely on your own judgment where accuracy is critical.
The platform is provided "as is" and "as available", without warranties of any kind, express or implied, including fitness for a particular purpose and non-infringement. We do not warrant uninterrupted or error-free operation.
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of data, revenue, or goodwill, arising from your use of the platform. Our total liability for any claim is limited to the amount you paid us in the twelve months preceding the claim.
We may suspend or terminate access to the platform for violations of these terms, illegal activity, or where required by law. You may stop using the platform at any time. Organizations may delete their workspace, which triggers deletion of associated data.
We may revise these terms from time to time. Continued use of the platform after changes take effect constitutes acceptance of the revised terms.
These terms are governed by the laws of India. Disputes are subject to the exclusive jurisdiction of the courts of India.
Questions about these terms? Email support@jkey.in.